A Business Model in a Web Representation Used as an Organizational Memory
نویسنده
چکیده
In the context of knowledge-intensive work, fluctuation of employees may involve the loss of a key asset. New employees often have to painfully learn from experienced ones when the key knowledge is tacit. In the spirit of corporate knowledge management, we present a bottom-up approach to modeling business knowledge for an organizational memory. The implemented Web representation in the intranet of our company based upon this approach provides both artifacts like documents and business process descriptions (that people are supposed to follow daily). We currently apply the same idea also in two external organizations.
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